We Greatly appreciate your order! Chocolate is a very delicate product we have spent many years learning the best and safest ways to ship. We are unable to control the weather and conditions after leaving our facility , The faster you ship your products the more likely they are to arrive safe and sound. unfortunately we can not accept any return’s .
Thank you so much for your support
Contact us at Sales@canna-elite.nl for questions related to refunds and returns.